Service Overview: Phones & AI
Modern phones. Optional AI. VoIP your team will use without complaining: mobile apps, business texting, voicemail-to-text. Add an AI receptionist and after-hours agent when you are ready.
VoIP from someone who can fix the network too. Every VoIP install fails the same way: the phones get plugged in, the provider says all good on our end, the network is the actual problem, and nobody owns it. We install your phones and own the network they run on. One call, one vendor, no finger-pointing.
Extension tiers (per extension, per month)
Mix tiers across your team. Front desk on AI Reception, back office on Essential. Whatever fits.
| Tier | Price | What it includes |
|---|
| Essential | $25/ext | Desk phone, voicemail, internal extensions, mobile twinning. |
| Professional | $40/ext | Everything in Essential, plus direct dial (DID) per user, business texting, mobile app, voicemail transcription, SMS. |
| AI Reception | $60/ext | Everything in Professional, plus an AI receptionist that answers and routes calls, an after-hours AI agent, full call transcription, and searchable history. |
| AI Intelligence | $85/ext | Everything in AI Reception, plus sentiment analysis, call coaching, intake optimization, and lost-deal detection. |
What it runs on
- Platform: 3CX / Issabel
- Hosting: self-hosted, no per-minute markup
- Codec support: Opus, G.722, G.711
- Mobile apps: iOS and Android
- Number porting: included
- Call recording: available
- 911 / E911: per location
- Failover: mobile and cellular
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