Set Up Multi-Factor Authentication (MFA)

Set Up Multi-Factor Authentication (MFA)

Multi-factor authentication (MFA) adds a second check when you sign in, so a stolen password alone will not get someone into your account. We recommend the Microsoft Authenticator app. Here is how to set it up.

Step 1: Install the app on your phone

  • iPhone: open the App Store and install Microsoft Authenticator.
  • Android: open the Google Play Store and install Microsoft Authenticator.

The app is free and made by Microsoft.

Step 2: Start setup on your computer

  1. On your computer, go to aka.ms/mfasetup and sign in with your work email.
  2. If prompted for more information, select Next.
  3. When asked which method to use, choose Microsoft Authenticator, then select Next.

Step 3: Connect the app

  1. Open the Authenticator app on your phone.
  2. Tap the plus sign, choose Work or school account, then Scan a QR code.
  3. Point your phone at the QR code on your computer screen.
  4. Follow the prompt to approve a test sign-in.

Step 4: Using MFA from now on

When you sign in, you will get a notification on your phone. Approve it to finish signing in. If asked, enter the number shown on your computer into the app. This confirms it is really you.

Tips

  • Keep your phone handy when signing in on a new device.
  • Only approve sign-ins you started. If you get a request you did not expect, deny it and tell us right away.

Need help?

Email support@robb.tech or call (806) 370-4700. On a different system? Call us and we'll walk you through it.

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